Registration & the token queue
One token per patient, a self-ordering board, and the call-next handshake.
Registration — walk-in or appointment check-in, by front desk or nurse — is the single act that issues a physical token and puts the patient on the board. Numbering is per-clinic, per-day and race-free.
app.remedz.com / queue
How the board is ordered
- The board orders strictly by token number — a nurse taking vitals never changes queue position; the stage is just an informational chip.
- Re-adding a patient who already has an open draft encounter today reuses their token. A new encounter only starts after the previous note is confirmed.
Calling the next patient
The doctor works from the shared board — tap a token to open the consult, and finish with “Finish & call #N” on the close-out, which calls the next patient in one step. The handshake means two doctors never pull the same patient.
Reception can bump a patient to the front, push a stepped-out patient back, recall, or mark a no-show.
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